As is standard practice with legitimate tour operators and in particular due to the isolation of the country, Koryo Tours requires that tourists travelling to North Korea have full medical insurance. We will not take you into the country without this so please read the following:
Koryo Tours cannot be held responsible for any mishap to yourself or your property and in particular any consequence or effects of flight/train cancellation/delay, robbery, sickness, Government intervention or other such happenings.
You are advised to insure yourself against any possible risk that may occur and in particular to ensure that sufficient insurance has been obtained in respect of any dependent relatives. It is your responsibility to be covered by insurance which must include medical expenses and the cost of repatriation should you become too ill to continue.
Any claims must be directed to your insurers. We will require you to sign a form stating that you have adequate insurance coverage and that Koryo will not be held liable for any medical expenses you may incur.
If you have a medical condition which may affect your health or safety in North Korea you must inform us before you complete your visa application.
No matter whom you arrange your insurance through Koryo Tours needs to know the details of your insurance policy so that we can assist in the event of an emergency. We will ask you to provide these details to us.
Koryo Tours offers an exclusive insurance policy through Starr Insurance which provides coverage for travel to North Korea (DPRK). Importantly, it also covers amateur sports activities such as marathons, skiing, hiking, horse riding and others that you may participate in on our tours.
The policy offered by Koryo Tours through Starr Insurance gives you care for medical emergencies including full cost cover for emergency medical evacuation & repatriation.
This policy offers coverage for everyone from two weeks of age, up to 85 years of age. Do note that anyone from 71 to 85 years of age will only be able to receive half of the maximum limit for accidental death & dismemberment, common carrier accidental death & dismemberment, acute sickness death and medical reimbursement (including sickness & accident).
The cost of this policy varies depending on the length of your trip, and will only cover travel departing from and returning to China.
Insurance Prices by tour length
1-6 nights - 50 EUR
7-9 nights - 60 EUR
10-13 nights - 85 EUR
14-16 nights - 95 EUR
17-20 nights - 115 EUR
21-23 nights - 130 EUR
Please do get in contact with us for insurance options for our other destinations.
The Starr Insurance Policy available through Koryo Tours offers the following insurance benefits (amounts are sum insured);
Accidental death and disablement – 600,000 RMB
Common carrier accidental death and disablement – 300,000 RMB
Self-drive Accidental death and disablement – 300,000 RMB
Medical reimbursement (including outpatient and inpatient with medical direct billing service) – 400,000 RMB
Acute Sickness death – 20,000 RMB
Emergency medical evacuation & repatriation (excl. Nepal) – Actual Cost
Repatriation of remains (the funeral solarium is limited to 16,000 RMB) – Actual Cost
Compassionate visit of family members – 10,000 RMB
The ambulance fee abroad – 800 RMB
Accompanying Minor Repatriation – 5,000 RMB
Kidnap and ransom subsidy (3000 RMB/day) – 12,000 RMB
Loss of ticket of business event – 3,000 RMB
Enforced isolation allowance of infectious diseases (500 RMB/day, 30 days within the limit) – 15,000 RMB
Travel alteration – 15,000 RMB
Travel delay (300 RMB for every 4 hours) – 1,800 RMB
Baggage delay (500 RMB for every 6 hours) – 2,000 RMB
Loss of travel documents – 10,000 RMB
Loss of personal effects (1,000 RMB limit per item, except for mobile phones and tablet computers) – 6,000 RMB
Loss of cell phone and tablet computer (maximum 1,000 RMB per item each year) – 3,000 RMB
Credit card purchase protection (not applicable to juveniles) – 3,000 RMB
Loss of personal money – 3,000 RMB
Home property during the trip – 5,000 RMB
Personal or pets liability – 1,000,000 RMB
Travel insurance automatic extension (Force majeure) – 7 days
Updated 12 September 2018.