As is standard practice with legitimate tour operators and in particular due to the isolation of the country, Koryo Tours requires that tourists travelling to North Korea have full medical insurance. We will not take you into the country without this so please read the following:
Koryo Tours cannot be held responsible for any mishap to yourself or your property and in particular any consequence or effects of flight/train cancellation/delay, robbery, sickness, Government intervention or other such happenings.
You are advised to insure yourself against any possible risk that may occur and in particular to ensure that sufficient insurance has been obtained in respect of any dependent relatives. It is your responsibility to be covered by insurance which must include medical expenses and the cost of repatriation should you become too ill to continue.
Any claims must be directed to your insurers. We will require you to sign a form stating that you have adequate insurance coverage and that Koryo will not be held liable for any medical expenses you may incur.
If you have a medical condition which may affect your health or safety in North Korea you must inform us before you complete your visa application.
No matter whom you arrange your insurance through Koryo Tours needs to know the details of your insurance policy so that we can assist in the event of an emergency. We will ask you to provide these details to us.
Koryo Tours offers an exclusive insurance policy through AXA TP Insurance which provides coverage for travel to North Korea (DPRK).
The policy offered by Koryo Tours through AXA TP Insurance gives you care for medical emergencies including full cost cover for emergency medical evacuation & repatriation.
This policy offers coverage for everyone from one month of age, up to 80 years of age. Do note that anyone from 71 to 80 years of age will only be able to receive half of the maximum limit for accidental death, burns & disablement, double Indemnity for public transport and medical reimbursement.
The cost of this policy varies depending on the length of your trip, and will only cover travel departing from and returning to China.
Insurance Prices by tour length;
1-6 nights - 50 EUR
7-9 nights - 60 EUR
10-13 nights - 85 EUR
14-16 nights - 95 EUR
17-20 nights - 115 EUR
21-23 nights - 130 EUR
Please do get in contact with us for insurance options for our other destinations.
The AXA TP Insurance Policy available through Koryo Tours offers the following insurance benefits (amounts maximum limit per insured);
Accidental death, Burns and Dismemberment – 600,000 RMB
Double Indemnity for Public Transport (not applicable if under 18 years old) – 600,000 RMB
Medical Reimbursement – 400,000 RMB (Chinese herbalists & bonesetters fees are subject to a maximum of 100 RMB per visit per day, up to a maximum of 1,000 RMB).
Follow Up Medical Treatment in Mainland China – 40,000 RMB
Compassionate Visitation – 8,000 RMB
Daily Hospital Income – 3,000 RMB (maximum 100 RMB per day)
Emergency Personal Mobile Phone Charges – 1,000 RMB Emergency Assistance Service incl. Emergency Evacuation & Repatriation, Repatriation of Mortal Remains – Actual Cost
Repatriation of Mortal Remains Limited to – Actual Cost
Funeral Expense Limited to - 16,000 RMB
Loss of Baggage and Personal Effects (including laptop computer and mobile phone) – 5,000 RMB (limit per item or set of items – 1,000 RMB)
Baggage Delay – 2,000 RMB (500 RMB for every 8 hours of delay)
Loss of Money and Travel Documents – 12,000 RMB (Loss of Money Limit – 2,000 RMB / Limit of Loss of Travel Documents – 10,000 RMB)
Loss of Credit Card – 8,000 RMB
Personal Liability – 1,000,000 RMB
Travel Delay – 1,800 RMB (300 RMB for every 5 hours of delay)
Travel Cancellation – 15,000 RMB
Trip Curtailment – 15,000 RMB
Home Care – 5,000 RMB (maximum 1,000 RMB per item or set of items)
Automatic Extension of Coverage – 10 days max.
Sports Equipment – 3,000 RMB
Hole-in-one – 2,000 RMB
Rental Car Excess – 1,500 RMB
Koryo Tours reserves the right to issue insurance from another provider in the event that we are unable to obtain insurance through our current advertised provider, or if we are able to obtain a more comprehensive insurance policy for you. We will let you know if and when this happens.
Updated 3 October 2019.